Customer Service Excellence
The “customer must be satisfied” is a motto that reigns supreme in our culture focused on offering excellence in customer service. Every employee in every department, be it administrative, finance or sales, is driven to proactively provide the highest quality of customer satisfaction.
Services are designed with efficiency and economy in mind, customer surveys are conducted regularly, and there is a prime importance placed on customer ratings and reviews. Social media channels are monitored constantly for customer service related issues, and our phones lines are accessible 24×7.
Global Privilege is our programme crafted for the elite customers of Global Logistics to enjoy many privilege benefits.